Submit a Ticket in 3 Steps:
- Signup
- Check Email: Follow Activation Instructions
- Login & Submit Ticket
Important Support Information:
- Our support staff checks new tickets between 8am and 10am daily.
- All tickets are answered in the order received.
- A portal login is required to view and respond to your tickets in the support dashboard.
- Submitting a support ticket is the fastest way to reach our support team.
Popular Articles
Timberline Heater User Manual
This document will teach you about how to properly use and service your heater in the GO_LiNK.Powering On and OFF (Link Models)
This is the most up-to-date guidance based on Lithionics’ recommendations Document Information Updated: 01/07/2026 . Power-Down / Power-Up Sequence Yes—the order does matter. To power down: Turn off all loads (inverter, appliances, etc.) Turn off the ...Grit Overland GO_LiNK User Manual
If you just bought a GO_LiNK you will want to see this!!! Whats in this downloadable document? Powering up your link system. Important Battery information. Electrical safety reserve shut down. The Inverter/ AC Mode. Charging Information. Shore Power. ...Lithionics Battery (State of Charge)
Frequently Asked Question: Am I Able to Know My Battery State of Charge by Its Voltage Reading? Reply: Yes, and, no! Lithium-Ion Iron Phosphate does not have a “linear” curve of its charge and discharge voltage readings. Instead, it is a non-linear ...Lithionics Battery (Solar Charging)
I have solar power, why is my battery not charging? At any given moment a battery is either "Net Charging" or "Net Discharging". Lithionics Battery Monitor app reports the Net Current at the battery terminals, where red color Current value means net ...